Effective Date: August 1, 2026
Arête Logistics, LLC, doing business as Arête Fine Art Logistics ("Arête Logistics," "we," "us," or "our"), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Arête Logistics collects, uses, discloses, retains, and protects information in connection with our website, services, communications, and business operations.
This Privacy Policy applies to information collected through our website, when you contact us, when you request or receive our services, and through other interactions with Arête Logistics.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Arête Logistics. We may collect the following categories of information.
Information You Provide to Us
When you contact us, request a quotation, schedule services, or otherwise communicate with us, we may collect:
Name and business or organization name
Email address
Telephone number
Mailing, pickup, delivery, or other physical addresses
Information about your project, shipment, or requested services
Artwork or other item descriptions
Dimensions, weight, quantity, medium, and handling requirements
Declared or stated values
Packaging, condition, access, installation, and delivery information
Scheduling and appointment information
Billing and transaction information
Communications and correspondence with us
Information you voluntarily provide through forms, email, telephone, or other communications
Because Arête Logistics provides fine-art transportation, delivery, installation, packing, staging, and related logistics services, some information may relate to private residences, businesses, collections, artworks, or other property. We collect and use such information only as reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by law.
Information We Receive From Others
We may receive information from third parties when they arrange or coordinate services on your behalf. For example, a gallery, artist, interior designer, dealer, collector, assistant, property representative, carrier, or other business partner may provide us with contact, shipment, delivery, or scheduling information.
We may also receive information from service providers or other parties that assist us with business operations.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, log files, and similar technologies.
This information may include:
IP address
Browser type and version
Device type
Operating system
Approximate geographic information
Pages viewed and links accessed
Referring website or source
Date and time of visits
General information about how you interact with our website
This information generally helps us operate, secure, analyze, and improve our website and online presence.
2. How We Use Information
Arête Logistics may use personal information for legitimate business purposes, including to:
Respond to inquiries and requests
Prepare quotations and estimates
Schedule and coordinate services
Provide transportation, delivery, installation, packing, staging, and related logistics services
Communicate with clients, vendors, carriers, contractors, and business partners
Coordinate pickups, deliveries, installations, and access arrangements
Process payments and maintain transaction records
Administer customer and business relationships
Maintain shipment, billing, and business records
Address claims, disputes, or service issues
Protect the safety and security of our people, property, vehicles, systems, and services
Detect, prevent, and address fraud, misuse, security incidents, or other unlawful activity
Operate, maintain, and improve our website
Analyze website traffic and usage
Evaluate and improve our marketing and communications
Comply with applicable laws, regulations, legal processes, and governmental requests
Establish, exercise, or defend our legal rights
Perform other purposes reasonably related to the purposes for which information was provided
We may also use information for other purposes when permitted or required by applicable law.
3. Shipment and Service Information
Fine art logistics often requires information that may be sensitive from a business, personal, or security perspective, including delivery addresses, access instructions, artwork descriptions, declared values, and information concerning private residences, collections, or commercial locations.
Arête Logistics uses this information primarily to provide and coordinate the services requested by our clients.
We may disclose shipment-related information to parties when reasonably necessary to perform the requested services. This may include employees, independent contractors, transportation providers, installation personnel, partner carriers, property representatives, or other service providers involved in completing a shipment or project.
We seek to limit such disclosures to information reasonably necessary to perform the applicable service.
4. How We Share Information
Arête Logistics does not disclose personal information indiscriminately. We may disclose information when reasonably necessary for our business operations and the purposes described in this Privacy Policy.
Categories of parties with whom we may share information include:
Service Providers
We may use third-party providers to support functions such as website operation, customer relationship management, communications, scheduling, analytics, marketing, payment processing, hosting, security, and other business operations.
These providers may process information on our behalf or, depending on the service, may collect information directly through their own systems.
Transportation and Logistics Partners
When necessary to fulfill a requested service, we may provide relevant information to carriers, independent contractors, transportation providers, installation personnel, or other logistics partners.
We seek to limit such disclosures to information reasonably necessary to perform the applicable service.
Business Partners and Representatives
We may share information with galleries, artists, interior designers, dealers, property representatives, clients, consignors, consignees, or other parties involved in coordinating a shipment or project when reasonably necessary to provide the requested service.
Payment Providers
Payments may be processed through third-party payment services. Payment information may be collected and processed directly by the applicable payment provider. We generally do not need to receive or retain complete payment card information to process a transaction.
Professional Advisors
We may disclose information to attorneys, accountants, insurers, consultants, or other professional advisors when reasonably necessary for legitimate business purposes.
Legal and Regulatory Requirements
We may disclose information when we believe disclosure is reasonably necessary to:
Comply with applicable law, regulation, subpoena, court order, or other legal process
Respond to a lawful governmental request
Protect the rights, property, or safety of Arête Logistics, our clients, or others
Investigate or prevent fraud, security incidents, or unlawful activity
Establish, exercise, or defend legal claims
Business Transfers
If Arête Logistics is involved in a merger, acquisition, reorganization, sale of assets, financing, dissolution, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, measure performance, and improve our online presence.
Some technologies may be provided by third parties and may collect information about your interaction with our website.
You may be able to control or limit cookies through your browser or device settings. Disabling certain cookies may affect the functionality of portions of the website.
Where required by applicable law, we will provide additional choices or disclosures concerning certain non-essential tracking technologies.
6. Analytics and Online Advertising
We may use analytics and measurement technologies to understand how visitors interact with our website, evaluate website performance, and improve our marketing efforts.
We may also use social media, advertising, or similar technologies to promote our services, measure advertising effectiveness, or understand interactions with our online content.
These technologies may collect information such as IP address, browser or device information, pages visited, referring information, and interactions with advertisements or online content.
Third-party providers operating these technologies may process information according to their own privacy policies and terms.
We do not use these technologies to intentionally collect information about the contents of a client's artwork shipment or other confidential shipment details.
7. Marketing Communications
Arête Logistics may occasionally send business or promotional communications concerning our services, news, projects, or related information.
You may request that we stop sending promotional communications by following an unsubscribe instruction contained in the communication or by contacting us.
Please note that opting out of promotional communications does not prevent us from sending service-related or transactional communications. For example, if you have requested a quotation or scheduled a delivery, we may continue to contact you regarding that transaction or service.
8. Information Security
Arête Logistics takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
For this reason, Arête Logistics cannot guarantee the absolute security of information transmitted to or stored by us.
Access to personal information is limited to individuals and service providers who reasonably need the information for legitimate business, operational, contractual, or legal purposes.
9. Data Retention
Arête Logistics retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information may depend on:
The nature of our relationship with you
Whether information is necessary to provide ongoing services
Business and accounting requirements
Legal or regulatory obligations
Claims, disputes, or potential litigation
The need to establish, exercise, or defend legal rights
Security and fraud-prevention requirements
When personal information is no longer reasonably necessary for these purposes, Arête Logistics may delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.
10. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
These rights may include, where applicable:
The right to request access to personal information we maintain about you
The right to request correction of inaccurate personal information
The right to request deletion of personal information, subject to applicable exceptions
The right to obtain information about how personal information is collected and used
The right to opt out of certain marketing communications
The right to opt out of certain forms of targeted advertising or other processing where provided by applicable law
The right to appeal a decision concerning a privacy request where required by applicable law
Other rights provided under applicable state or federal privacy laws
Not every right is available to every individual or in every circumstance. Certain information may be exempt from deletion or access requests because it is necessary to provide services, comply with legal obligations, maintain transaction records, establish or defend legal claims, or for other legally permitted purposes.
Arête Logistics will respond to privacy requests in accordance with applicable law.
To make a privacy-related request, please contact us using the contact information provided on our website. We may need to request information reasonably necessary to verify your identity and protect against unauthorized access to personal information.
11. Colorado Privacy
Arête Logistics is based in Colorado and seeks to comply with applicable Colorado privacy and data-protection requirements.
Colorado residents may have privacy rights under applicable Colorado law. The availability and scope of those rights depend on whether the applicable law applies to the individual, the information involved, and Arête Logistics' activities.
Nothing in this Privacy Policy is intended to limit any privacy rights that cannot lawfully be waived.
12. Do Not Track and Similar Signals
Some web browsers and devices offer "Do Not Track" or similar privacy settings.
Because there is not a universally accepted standard for responding to these signals, our website may not respond to all such signals in a uniform manner.
Where applicable law requires us to recognize a particular privacy preference signal, we will process such signals as required by law.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
Arête Logistics is not responsible for the privacy practices, security, content, or policies of third parties.
When you interact directly with a third-party service, that service's own privacy policy and terms may apply.
We encourage you to review the privacy practices of third-party services before providing them with personal information.
14. Business and Commercial Information
Arête Logistics frequently works with galleries, artists, interior designers, dealers, collectors, resorts, hotels, property representatives, and other businesses and organizations.
Information exchanged in a business-to-business relationship may include professional contact information, business information, shipment information, and other information necessary to conduct the relationship.
Where applicable law distinguishes between personal information relating to individuals and information maintained solely in a business or commercial capacity, Arête Logistics will apply the applicable legal definitions and requirements.
15. Changes to This Privacy Policy
Arête Logistics may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how Arête Logistics handles personal information.
Your continued use of our website following an update does not change any rights you may have under applicable law.
16. Contact Information
If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy-related request, please contact Arête Logistics through the contact information provided on our website.
Arête Logistics, LLC
DBA Arête Fine Art Logistics
Norwood, Colorado, USA